Terms of Service - Accessible Version

What is KeyAide?

KeyAide is a computer program (also called an app) that uses artificial intelligence (AI) to help people who care for individuals with different ways of thinking and learning. We want to make sure you understand how to use KeyAide and what you can expect from us.

Using KeyAide

Who can use KeyAide?

• You must be at least 18 years old
• You need to create an account with your email
• You agree to keep your password safe and not share it
• You will use KeyAide to help with caregiving responsibilities

What KeyAide can do:

• Give you ideas and strategies for support
• Help you understand different needs
• Provide information about neurodiversity
• Keep your conversations private and secure

What KeyAide cannot do:

• Give medical advice or diagnoses
• Replace professional healthcare or therapy
• Make decisions for you
• Guarantee specific outcomes

Your Responsibilities

When using KeyAide, you agree to:

1. Provide accurate information
2. Use the service respectfully
3. Keep your account information secure
4. Not share private information about others
5. Not use KeyAide for harmful purposes

Privacy and Security

We care about your privacy:

• We keep your conversations secure
• You can use private mode for sensitive topics
• We don't share your personal information
• You can delete your data at any time

Changes to the Service

Sometimes we need to make changes:

• We might add or remove features
• We will tell you about important changes
• We might need to stop the service sometimes for maintenance
• We will try to let you know before making big changes

Getting Help

If you need help:

• Use the help section in the app
• Email us at support@labyrinthkey.ai
• Report any problems you find
• Tell us if something isn't working right

Stopping the Service

You can stop using KeyAide:

• Delete your account at any time
• Download your data first if you want to keep it
• We might also need to stop your service if you break these terms

Legal Rights

While we try our best:

• KeyAide might sometimes have problems or be unavailable
• We can't promise it will always work perfectly
• We're not responsible for decisions you make based on KeyAide's suggestions
• You use the service at your own risk

Questions?

If you have questions about these terms:

• Email us at support@labyrinthkey.ai
• We're happy to explain things more clearly
• We want to make sure you understand how to use KeyAide safely

Last updated: January 2026

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KeyAide is an AI assistant designed to support caregivers with practical strategies and resources. It does not provide medical advice.